LiftMaster CAPXM-MC Smart Video Intercom-M — myQ Community, Two-Entry Control
The LiftMaster CAPXM-MC Smart Video Intercom-M combines a color touchscreen, visitor camera and cloud-managed access for a community entrance. The supplier identifies manufacturer reference CAPXMMC, while LiftMaster describes the platform as CAPXM. It controls up to two gates and/or doors in a properly configured installation and lets residents review visitors through the myQ Community app. A monthly service subscription is required. Select it with the entry hardware, network connection and property account setup so the intercom becomes part of a complete working access system.
Compatibility — Models, Versions and Exclusions
| Model or selection point | Compatibility requirement |
|---|---|
| Supported door and gate controls | Confirm relay interfaces, lock power and the installation arrangement for each entrance. |
| Compatible LiftMaster wireless gate link | Manufacturer specifies compatible UL 325 operators with firmware 4.2; verify the actual operator and revision. |
| CAPXS and CAPXLV2 | Different intercom models; do not assume the same enclosure, capacity or accessory requirements. |
| KPR2000 and CAP2D | Manufacturer-listed system accessories; select their role and wiring for the property rather than assuming they are included. |
Plan Resident Access and Property Administration Together
CAPXM gives visitors an entry interface while myQ Community supports property administration and authorized resident access. Decide who will manage the account, how residents will be added and which entrances each credential may operate. Confirm the subscription’s app licenses and video-storage options before purchase. The hardware does not establish unlimited app access, a fixed recording period or free ongoing service.
The wireless operator link and the internet connection are different parts of the system. A supported wireless gate connection may avoid a control-wire trench, but the intercom still needs its own approved power and network arrangement. Check the operator firmware and communication conditions before relying on that feature. Existing telephone-entry wiring should be evaluated against the new system requirements, not assumed reusable.
Specifications and Product Identification
| Specification | Details |
|---|---|
| Supplier SKU | CAPXM-MC |
| Manufacturer reference | CAPXMMC / CAPXM |
| Product type | Smart Video Intercom-M |
| Entry control | Up to two gates and/or doors |
| Camera field of view | 135 degrees |
| Display | High-definition color touchscreen with picture-in-picture |
| Service platform | myQ Community; monthly subscription required |
Before Ordering
- Identify the two intended entrances and their existing lock or gate controllers.
- Confirm the supplied CAPXMMC revision and use its applicable installation manual.
- Check network service, power, mounting space and camera position.
- Arrange the property account, subscription and resident access permissions before commissioning.
Package Contents and Separate Requirements
This SKU identifies the intercom offer. Gate operators, electric locks, additional readers, CAP2D controllers, installation supports and subscriptions are separate unless the current supplier package expressly includes them. Confirm the carton and any flush-mount or pedestal accessories for the site. A system brochure showing several compatible products is not a package inventory for this intercom.
Safety Warnings — Read Before Installation or Service
- WARNING: Incorrect entry-control wiring can create unsafe door or gate operation. Installation requires a qualified access-control professional.
- Isolate power before wiring and follow the required grounding and electrical protection instructions.
- The camera and resident app do not replace gate entrapment protection or the opening’s required emergency-egress provisions.
- Test visitor communication, authorized release and independent door or gate safety functions before normal use.
Related Products and Important Differences
- KPW250 wireless keypad — a different, keypad-based access option for compatible operators; it does not provide CAPXM video communication.
- LMRRUL monitored photo eye — a separate gate-safety device for approved operators; the intercom camera does not perform this protective function.
Frequently Asked Questions
How many entrances does CAPXM control?
LiftMaster specifies up to two gates and/or doors. The hardware interfaces and permissions must be configured for the actual installation.
Is a monthly subscription required?
Yes. Confirm the current myQ Community plan, app licensing and storage options before ordering.
Does wireless gate communication mean no wiring is needed?
No. Power and network planning remain necessary, and the gate link requires a supported operator and firmware.
Can I copy the installation requirements from CAPXS?
No. They are different models. Use the instructions for the supplied CAPXM revision and its selected mounting arrangement.
Need Help Confirming the Right Product?
Contact Garage-DoorParts.com before ordering. Send the full equipment model, readable part labels and photographs of the installed assembly. Include the dimensions, electrical configuration or accessory details relevant to your project so the listing can be checked against the actual installation.
Details
Need Help With Compatibility?
Not sure if this is the correct part for your garage door, operator, gate system, or application? Contact Us before ordering — we’re happy to help.
Garage-DoorParts.com carries a large selection of residential and commercial parts, and many components can look similar while having important differences in dimensions, model numbers, voltage, mounting, or compatibility.
For the best assistance, please provide as much information as possible, including the manufacturer, model number, part number, door or operator type, dimensions, and clear photos of the existing part or equipment.
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